Program Duration1-Weeks Class:40 hrs
Mode of TeachingOnline Bootcamp
Batch Starting SoonFrom: 9-Jan'26 to 15-Jan'26
ITIL® 4 Foundation .OverviewThe ITIL 4 Foundation course helps candidates to understand the management of IT-enabled services, to help them with an understanding of the key concepts of service management. The ITIL 4 Foundation course helps candidates to understand the management of IT-enabled services, to help them with an understanding of the key concepts of service management.
Understand the key concepts of IT service management.
Understand how the ITIL guiding principles can help an organization adopt and adapt service management.
Understand the four dimensions of service management.
Understand the purpose and components of the ITIL service value system.
KEY FEATURES
Learn the key concepts of service management.
Learn how the ITIL guiding principles can help an organization adopt and adapt service management.
Understand the four dimensions of service management.
Understand the purpose and components of the ITIL service value system.
Understand the activities of the service value chain, and how they interconnect.
Know the purpose and key terms of 15 ITIL practices.
SKILLS COVERED
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